Privacy Policy
Last updated September 10, 2026
Privacy Policy
Last updated: September 10, 2026
Collect & Connect respects the privacy of our customers. This Privacy Policy explains the types of information we may collect when you visit our website, create an account, place an order, visit our store, communicate with us, or otherwise interact with Collect & Connect.
Information We Collect
We may collect information you voluntarily provide, including:
Name.
Email address.
Telephone number.
Billing information.
Pickup information.
Customer account information.
Order history.
Products purchased.
Communications with Collect & Connect.
Information submitted when requesting assistance or contacting the store.
We may also automatically collect certain technical information when you use our website, including:
IP address.
Browser type.
Device information.
Pages visited.
Referral information.
Date and time of website activity.
Other technical information used for website operation, analytics, or fraud prevention.
Payment Information
Online payments may be processed through third-party payment processors such as Stripe.
Collect & Connect and the systems used to operate our website may receive limited payment information necessary to process, document, and verify transactions, including:
Card brand.
Card funding type, when available.
Last four digits of the card number.
Billing name.
Billing address.
Payment status.
Payment transaction identifiers.
Fraud-prevention and payment-verification results.
Collect & Connect does not intentionally store full payment card numbers or card security codes.
Payment processors maintain their own privacy and security practices.
How We Use Your Information
We may use information to:
Process purchases and payments.
Reserve merchandise.
Prepare orders for pickup.
Communicate regarding orders.
Verify customer identity when appropriate.
Prevent fraud and unauthorized transactions.
Respond to chargebacks or payment disputes.
Provide customer service.
Maintain customer accounts.
Maintain accounting and transaction records.
Manage inventory.
Improve our website and services.
Analyze website usage.
Detect security problems or abuse.
Comply with legal, tax, accounting, and regulatory obligations.
Enforce our policies and agreements.
Pickup Verification
For certain orders, particularly higher-value or prepaid purchases, Collect & Connect may verify a customer's identity before releasing merchandise.
We may record information such as:
That identification was reviewed.
The name presented during pickup.
Whether the information matched the order.
Whether applicable payment information was verified.
The employee who completed the verification.
The date and time of pickup.
A customer signature acknowledging receipt of merchandise.
Unless specifically disclosed otherwise, Collect & Connect does not retain copies of government-issued identification or identification numbers when identification is reviewed solely for pickup verification.
Cookies and Similar Technologies
Our website may use cookies, browser storage, and similar technologies to:
Maintain shopping carts.
Keep users signed in.
Remember preferences.
Operate website features.
Protect against fraud.
Maintain security.
Measure website usage and performance.
Third-party service providers may also use cookies or similar technologies when their services are used on the website.
Analytics
Collect & Connect may use website analytics services to understand how visitors use the website and improve its performance.
Additional information about specific analytics services may be added to this policy if applicable.
How We Share Information
Collect & Connect does not sell customer personal information.
Information may be shared with service providers when reasonably necessary to operate the business, including companies that provide:
Payment processing.
Website hosting.
Email services.
Fraud prevention.
Accounting services.
Technology services.
Analytics.
Legal or regulatory services.
Information may also be disclosed when required by law, court order, subpoena, or other valid legal process, or when reasonably necessary to protect Collect & Connect, our customers, or others from fraud, abuse, security threats, or unlawful activity.
Payment Disputes and Fraud Prevention
If a payment is disputed, Collect & Connect may provide relevant transaction and fulfillment information to a payment processor, bank, card network, or other organization involved in resolving the dispute.
Such information may include order details, transaction information, communication records, pickup verification, signatures, and other evidence reasonably related to the transaction.
Data Retention
Collect & Connect retains records for as long as reasonably necessary for:
Business operations.
Customer service.
Accounting.
Tax compliance.
Fraud prevention.
Payment disputes.
Legal obligations.
Enforcement of agreements.
Retention periods may vary depending on the type of information involved.
Security
Collect & Connect uses reasonable administrative and technical safeguards intended to protect customer information.
However, no website, computer system, network, or electronic storage method can guarantee absolute security.
Children's Privacy
The Collect & Connect website is intended for a general audience and is not designed to knowingly collect personal information from children under 13 without appropriate authorization.
If you believe a child has improperly submitted personal information, please contact us.
Your Information
You may contact Collect & Connect regarding updates or corrections to certain personal information associated with your customer account.
Some records may need to be retained for transactions, taxes, fraud prevention, payment disputes, legal compliance, or other legitimate business purposes.
Changes to This Privacy Policy
Collect & Connect may update this Privacy Policy periodically.
The current version will be posted on this page along with its last-updated date.
Contact Us
Questions about privacy may be directed to:
Collect & Connect
115 W Center St
Fostoria, OH 44830
Phone: (419) 701-7008
Email: collectandconnect419@gmail.com
Last updated: September 10, 2026
Collect & Connect respects the privacy of our customers. This Privacy Policy explains the types of information we may collect when you visit our website, create an account, place an order, visit our store, communicate with us, or otherwise interact with Collect & Connect.
Information We Collect
We may collect information you voluntarily provide, including:
Name.
Email address.
Telephone number.
Billing information.
Pickup information.
Customer account information.
Order history.
Products purchased.
Communications with Collect & Connect.
Information submitted when requesting assistance or contacting the store.
We may also automatically collect certain technical information when you use our website, including:
IP address.
Browser type.
Device information.
Pages visited.
Referral information.
Date and time of website activity.
Other technical information used for website operation, analytics, or fraud prevention.
Payment Information
Online payments may be processed through third-party payment processors such as Stripe.
Collect & Connect and the systems used to operate our website may receive limited payment information necessary to process, document, and verify transactions, including:
Card brand.
Card funding type, when available.
Last four digits of the card number.
Billing name.
Billing address.
Payment status.
Payment transaction identifiers.
Fraud-prevention and payment-verification results.
Collect & Connect does not intentionally store full payment card numbers or card security codes.
Payment processors maintain their own privacy and security practices.
How We Use Your Information
We may use information to:
Process purchases and payments.
Reserve merchandise.
Prepare orders for pickup.
Communicate regarding orders.
Verify customer identity when appropriate.
Prevent fraud and unauthorized transactions.
Respond to chargebacks or payment disputes.
Provide customer service.
Maintain customer accounts.
Maintain accounting and transaction records.
Manage inventory.
Improve our website and services.
Analyze website usage.
Detect security problems or abuse.
Comply with legal, tax, accounting, and regulatory obligations.
Enforce our policies and agreements.
Pickup Verification
For certain orders, particularly higher-value or prepaid purchases, Collect & Connect may verify a customer's identity before releasing merchandise.
We may record information such as:
That identification was reviewed.
The name presented during pickup.
Whether the information matched the order.
Whether applicable payment information was verified.
The employee who completed the verification.
The date and time of pickup.
A customer signature acknowledging receipt of merchandise.
Unless specifically disclosed otherwise, Collect & Connect does not retain copies of government-issued identification or identification numbers when identification is reviewed solely for pickup verification.
Cookies and Similar Technologies
Our website may use cookies, browser storage, and similar technologies to:
Maintain shopping carts.
Keep users signed in.
Remember preferences.
Operate website features.
Protect against fraud.
Maintain security.
Measure website usage and performance.
Third-party service providers may also use cookies or similar technologies when their services are used on the website.
Analytics
Collect & Connect may use website analytics services to understand how visitors use the website and improve its performance.
Additional information about specific analytics services may be added to this policy if applicable.
How We Share Information
Collect & Connect does not sell customer personal information.
Information may be shared with service providers when reasonably necessary to operate the business, including companies that provide:
Payment processing.
Website hosting.
Email services.
Fraud prevention.
Accounting services.
Technology services.
Analytics.
Legal or regulatory services.
Information may also be disclosed when required by law, court order, subpoena, or other valid legal process, or when reasonably necessary to protect Collect & Connect, our customers, or others from fraud, abuse, security threats, or unlawful activity.
Payment Disputes and Fraud Prevention
If a payment is disputed, Collect & Connect may provide relevant transaction and fulfillment information to a payment processor, bank, card network, or other organization involved in resolving the dispute.
Such information may include order details, transaction information, communication records, pickup verification, signatures, and other evidence reasonably related to the transaction.
Data Retention
Collect & Connect retains records for as long as reasonably necessary for:
Business operations.
Customer service.
Accounting.
Tax compliance.
Fraud prevention.
Payment disputes.
Legal obligations.
Enforcement of agreements.
Retention periods may vary depending on the type of information involved.
Security
Collect & Connect uses reasonable administrative and technical safeguards intended to protect customer information.
However, no website, computer system, network, or electronic storage method can guarantee absolute security.
Children's Privacy
The Collect & Connect website is intended for a general audience and is not designed to knowingly collect personal information from children under 13 without appropriate authorization.
If you believe a child has improperly submitted personal information, please contact us.
Your Information
You may contact Collect & Connect regarding updates or corrections to certain personal information associated with your customer account.
Some records may need to be retained for transactions, taxes, fraud prevention, payment disputes, legal compliance, or other legitimate business purposes.
Changes to This Privacy Policy
Collect & Connect may update this Privacy Policy periodically.
The current version will be posted on this page along with its last-updated date.
Contact Us
Questions about privacy may be directed to:
Collect & Connect
115 W Center St
Fostoria, OH 44830
Phone: (419) 701-7008
Email: collectandconnect419@gmail.com