Shipping & Pickup
Last updated September 10, 2026
Shipping & Local Pickup Policy
Last updated: September 10, 2026
Local Pickup Only
Collect & Connect currently offers local in-store pickup only for purchases made through our website. We do not currently ship online orders.
Customers may browse available inventory, place and pay for an order online when online payment is available, or choose to pay in store when offered, and pick up their merchandise at Collect & Connect.
Pickup Location
Online orders are available for pickup at:
Collect & Connect
115 W Center St
Fostoria, OH 44830
Phone: (419) 701-7008
Email: collectandconnect419@gmail.com
When Your Order Is Ready
Please wait until your order is marked ready for pickup or you receive confirmation from Collect & Connect before coming to the store.
Orders placed outside normal business hours may not be prepared until the next business day.
Inventory shown on the website is subject to availability. If an inventory discrepancy occurs, Collect & Connect will contact you regarding the affected order.
Paying for Your Order
Depending on the options available during checkout, customers may be able to:
Pay online when placing the order.
Reserve merchandise online and pay at the store when picking it up.
Available payment options are displayed during checkout.
Identification at Pickup
To help protect customers and prevent unauthorized transactions, fraud, and chargebacks, Collect & Connect may require identity verification when an online order is picked up.
Depending on the value of the order, payment method, or other transaction details, we may ask to:
Review a government-issued photo ID.
Confirm the name associated with the order.
Confirm the last four digits of the payment card used for an online purchase.
Obtain a customer signature confirming receipt of the merchandise.
The person picking up an order may be required to match the purchaser or authorized pickup person associated with the order.
Collect & Connect does not store full payment card numbers or card security codes.
Pickup by Another Person
If someone other than the purchaser will pick up an order, please contact Collect & Connect before pickup at (419) 701-7008 or collectandconnect419@gmail.com.
Collect & Connect may require the purchaser to authorize the pickup person before merchandise is released.
Sales Tax
Online orders picked up at Collect & Connect are subject to applicable sales tax based on the store's location at:
115 W Center St
Fostoria, OH 44830
The applicable local sales tax rate will be calculated during checkout.
Shipping
Collect & Connect does not currently offer shipping for website orders.
All merchandise purchased or reserved through the website must be picked up in person at the store unless Collect & Connect specifically agrees otherwise.
Unclaimed Orders
Customers are expected to pick up orders within a reasonable period after being notified that the order is ready.
Orders that remain unclaimed for an extended period may be canceled. If an order was prepaid, any refund will be handled according to the Collect & Connect Return & Refund Policy and applicable law.
Collect & Connect may attempt to contact the customer before canceling an unclaimed order.
Changes and Cancellations
If you need to change or cancel an order, contact Collect & Connect as soon as possible.
Once merchandise has been prepared, allocated from limited inventory, specially ordered, or otherwise processed, cancellation options may be limited.
Questions About Your Order
Contact:
Collect & Connect
115 W Center St
Fostoria, OH 44830
Phone: (419) 701-7008
Email: collectandconnect419@gmail.com
Last updated: September 10, 2026
Local Pickup Only
Collect & Connect currently offers local in-store pickup only for purchases made through our website. We do not currently ship online orders.
Customers may browse available inventory, place and pay for an order online when online payment is available, or choose to pay in store when offered, and pick up their merchandise at Collect & Connect.
Pickup Location
Online orders are available for pickup at:
Collect & Connect
115 W Center St
Fostoria, OH 44830
Phone: (419) 701-7008
Email: collectandconnect419@gmail.com
When Your Order Is Ready
Please wait until your order is marked ready for pickup or you receive confirmation from Collect & Connect before coming to the store.
Orders placed outside normal business hours may not be prepared until the next business day.
Inventory shown on the website is subject to availability. If an inventory discrepancy occurs, Collect & Connect will contact you regarding the affected order.
Paying for Your Order
Depending on the options available during checkout, customers may be able to:
Pay online when placing the order.
Reserve merchandise online and pay at the store when picking it up.
Available payment options are displayed during checkout.
Identification at Pickup
To help protect customers and prevent unauthorized transactions, fraud, and chargebacks, Collect & Connect may require identity verification when an online order is picked up.
Depending on the value of the order, payment method, or other transaction details, we may ask to:
Review a government-issued photo ID.
Confirm the name associated with the order.
Confirm the last four digits of the payment card used for an online purchase.
Obtain a customer signature confirming receipt of the merchandise.
The person picking up an order may be required to match the purchaser or authorized pickup person associated with the order.
Collect & Connect does not store full payment card numbers or card security codes.
Pickup by Another Person
If someone other than the purchaser will pick up an order, please contact Collect & Connect before pickup at (419) 701-7008 or collectandconnect419@gmail.com.
Collect & Connect may require the purchaser to authorize the pickup person before merchandise is released.
Sales Tax
Online orders picked up at Collect & Connect are subject to applicable sales tax based on the store's location at:
115 W Center St
Fostoria, OH 44830
The applicable local sales tax rate will be calculated during checkout.
Shipping
Collect & Connect does not currently offer shipping for website orders.
All merchandise purchased or reserved through the website must be picked up in person at the store unless Collect & Connect specifically agrees otherwise.
Unclaimed Orders
Customers are expected to pick up orders within a reasonable period after being notified that the order is ready.
Orders that remain unclaimed for an extended period may be canceled. If an order was prepaid, any refund will be handled according to the Collect & Connect Return & Refund Policy and applicable law.
Collect & Connect may attempt to contact the customer before canceling an unclaimed order.
Changes and Cancellations
If you need to change or cancel an order, contact Collect & Connect as soon as possible.
Once merchandise has been prepared, allocated from limited inventory, specially ordered, or otherwise processed, cancellation options may be limited.
Questions About Your Order
Contact:
Collect & Connect
115 W Center St
Fostoria, OH 44830
Phone: (419) 701-7008
Email: collectandconnect419@gmail.com